FAQ

We offer a wide range of beverages to cater to different preferences and needs. Our selection includes soft drinks, bottled water, energy drinks, sports drinks, juices, teas, coffees, alcoholic beverages, and more. We strive to provide a diverse range of options to suit various tastes and occasions.

Yes, we have a minimum order requirement for free delivery. Currently, our minimum order amount for free delivery to Brooklyn, Queens, and Manhattan is 15 case minimum. Orders that meet or exceed this amount are eligible for free delivery within our specified delivery zones. Please note that orders below the minimum amount may incur a delivery fee or may need to be picked up from our distribution center.

Placing an order with us is easy. You can place your order by visiting our website and browsing through our product catalog. In order to receive wholesale pricing you must make an account with us and share the Necessary information. Once you have selected the items you need, simply add them to your cart and proceed to the checkout. Alternatively, you can also place an order by calling our customer service hotline and speaking with one of our representatives who will assist you in placing your order.

We strive to process and deliver orders as quickly as possible. Typically, our order processing time is Same Day or Next Day. Once your order is processed, the delivery time will depend on your location within Brooklyn, Queens, or Manhattan. Generally, you can expect to receive your order within 1-2 business days after processing. Please note that delivery times may vary during peak seasons or due to unforeseen circumstances.

Yes, we offer same-day delivery for select areas within Brooklyn, Queens, and Manhattan. However, availability is subject to the time of day and our delivery schedule. To check if same-day delivery is available for your location, please contact our customer service hotline, and our team will be happy to assist you.

Yes, for deliveries outside of Brooklyn, Queens, and Manhattan, there may be a delivery fee based on the distance and location. The exact delivery fee will be determined during the checkout process or provided by our customer service representative when you place your order.

We have a customer-friendly return and exchange policy. If you receive a damaged or incorrect item, please contact our customer service within 48 hours of receiving your order. We will gladly assist you with the return or exchange process. For detailed information on our return policy, please refer to our website or contact our customer service team.

We have a dedicated customer support team ready to assist you. You can reach our customer support through various channels. Our customer service hotline is available during business hours (Monday – Saturday 10AM – 7PM) and you can also contact us via email or through the contact form on our website. We strive to provide prompt and helpful assistance to address any questions or issues you may have.

Yes, we offer competitive wholesale pricing for businesses. If you are a business owner or a bulk buyer, please contact our dedicated sales team. They will guide you through the process of setting up a wholesale account and provide you with the necessary information regarding pricing, minimum order quantities, and any other requirements.

Absolutely! We understand the convenience of having regular deliveries for your business. Once you have set up a wholesale account with us, our sales team can assist you in scheduling regular deliveries based on your specific needs. This ensures a consistent supply of beverages to meet your business demands.

Generally, there are no additional fees for standard delivery during regular business hours. However, if you require delivery during specific time windows outside of our regular delivery hours, additional fees may apply. Please discuss your specific delivery requirements with our customer service team or sales representative, and they will provide you with the necessary information regarding any applicable fees.

While we strive to accommodate specific delivery requests, providing an exact delivery time or date may not always be possible due to logistical constraints and delivery routes. However, you can mention your preferred delivery time or date while placing your order or discuss it with our customer service team. We will do our best to accommodate your request or provide you with the nearest available delivery time slot.

Absolutely! We are here to assist you with event planning and beverage recommendations. Our knowledgeable team can provide guidance on selecting the right beverages based on the type of event, guest preferences, and estimated quantities. Whether it’s a wedding, corporate gathering, or any other special occasion, we can help you make the best choices to ensure a successful event.